Solve Video Loss and No Recording Issue

2019-09-28   FAQ   1141   Ian   Inquire Now

About Video Loss, There are three reasons for the AHD video loss.

First of all. Please select the correct Channel Mooe.

Solve Video Loss and No Recording Issue Picture1

In addition. Please Check if the parameters of MDVR match the Camera System?

Solve Video Loss and No Recording Issue Picture2

Forther more. Please make sure the camera cables are intact, the connection between MDVR and camera is no problem.

The way to solve no recording issue as below:

1. Please make sure the HDD is inserted with the correct direction and in the correct position. 

Solve Video Loss and No Recording Issue Picture3

 2. Please make sure the Format of the SD card is Fat32 or exFAT,the Format of the HDD is EXT3 .

 3. The brand off HDD  is recommended to use WD.

FAQ DOWNLOAD

Solve Video Loss and No Recording Issue Picture4Solve Video Loss and No Recording Issue.docx

Still Have Questions?

If you would like help finding the right information to meet your requirement please leave us a message below, one of our sales representatives will be happy to assist you shortly!

Zach Fan Frank Liu Candy
Sunny
Kuper
David