FAQ,Icarvisions.com

What's differences between a mobile DVR and a regular DVR?

Anti-Vibration Features: Mobile DVRs with anti-vibration function which can protect the hard drive installed in the mobile DVR. It will en...

About warranty

1. ICARVISIONS warrants that all Products supplied hereunder shall comply with the industry standards in the People's Republic of China and shall...

How to modify the default location of the map on the web client

1.Open the server installation directory, find the'other.properties' file in this path, and modify the defaultLocation to the coordinates of t...

How to solve the IVMS Client prompt that the browser is not supported by Google Maps JavaScript API

1. First, make sure your client is the newest one, and it is get map from your server side, also the browser type is CEF, you can check it as below.If...

How to use Google account to configure Alarm E-mail

Turn on Google 2-Step Verification1.Go to https://www.google.com/landing/2step/2.Select Get Started.3.Scroll down and select Get Started.4.L...

How to use MySQL Server Manager Backup and Restore MySQL data

Backup MySQL data1. Open the MySQL Server Manager software, then right click IVMSMYSQL service, and choose the Backup Database option.2. You can set i...

How to set JI3A online

1. Power off the device, connect the GPS antenna, serial cable, then insert 2 SD cards, 1 SIM card, and finally power on.2. Connect your mob...

How to configure software download at web side

1. First, open the IVMS Server installation directory, and find this folder. Put the software installation package (ICARview andriod apk, IVMS cl...

How to create users at IVMS web client

1.After installed your IVMS server, The first step is to login your admin accountAccount:adminDefault password:admin 2.Following the steps shows...

Why MDVR still power on when the MDVR electronic lock is not locked

When customer use the new MDVR with GD303RC MCU, they will find the MDVR also can power on when the MDVR electronic lock is not locked, the new M...

How to add driver information to JT1 driver card side

1. Use the admin card login the JT1 device, then click Operation management option to set the Webserver IP and port.2. After setting this, make sure y...

How to set motion detection alarm for IVMS Client side

1. First, use your account login the IVMS Client, then find the device you want to set motion detection alarm.2. Click the device , then right cl...

How to fix Android APK can not show location at device list side

When we upgrade it to the newest server version, we may get this error at Android APK side, then make us can not get the device location.1. First, sto...

How to set ADAS and DSM alarm email from web side

1. First, you need to install the newest server and IVMS Client which support this function, then put the MDVR and ADAS/DSM online. 2....

6-axis sensor introduction

1.IntroductionMPU-60X0 is the world's first integrated 6-axis MotionTracking device. It integrates a 3-axis MEMS gyroscope, a 3-axis MEMS accelero...

Introduction about Visualized Big Data Platform

Kindly ask the Technical Support Engineer for the Server Version, which with the Visualized Big Data Platform in web Client. ...

How to set ADAS and DSM alarm linkage at IVMS Client side

1. First, you need to install the newest server and IVMS Client which support this function, then put the MDVR and ADAS/DSM online.2. Use your account...

How to move the old server date to new server side via IVMSDBBackup file

1. First, copy the backup file to new server side, then install the same old server at new server PC side. 2. After install the old ser...

How to use Overlay funciton on MDVRPlayer

When choose this function it will show these following views. But this function need your information frame contains GPS informat...

How to use OSD settings

1.Set Encode to “OFF” and set Front to “ON”, then you will get this following views. And if you quer...

How to check if the device always upload 0 speed

1. The problem is shown as below. 2.First check the Speed settings, check the speed source is from GPS or vehicle, if it...

How to solve the issue about history tracking data is empty but car can move

There is a strange phenomenon that Car can move but the tracking data is empty. Please find the file with the path...