FAQ,Icarvisions.com

What's differences between a mobile DVR and a regular DVR?

Anti-Vibration Features: Mobile DVRs with anti-vibration function which can protect the hard drive installed in the mobile DVR. It will en...

About warranty

1. ICARVISIONS warrants that all Products supplied hereunder shall comply with the industry standards in the People's Republic of China and shall...

How to set ADAS and DSM alarm email from web side

1. First, you need to install the newest server and IVMS Client which support this function, then put the MDVR and ADAS/DSM online.2. Use your account...

6-axis sensor introduction

1.IntroductionMPU-60X0 is the world's first integrated 6-axis MotionTracking device. It integrates a 3-axis MEMS gyroscope, a 3-axis MEMS accelero...

Introduction about Visualized Big Data Platform

Kindly ask the Technical Support Engineer for the Server Version, which with the Visualized Big Data Platform in web Client. Please click the “Ho...

How to set ADAS and DSM alarm linkage at IVMS Client side

1. First, you need to install the newest server and IVMS Client which support this function, then put the MDVR and ADAS/DSM online.2. Use your account...

How to move the old server date to new server side via IVMSDBBackup file

1. First, copy the backup file to new server side, then install the same old server at new server PC side. 2. After install the old ser...

How to use Overlay funciton on MDVRPlayer

When choose this function it will show these following views. But this function need your information frame contains GPS informat...

How to use OSD settings

1.Set Encode to “OFF” and set Front to “ON”, then you will get this following views. And if you quer...

How to check if the device always upload 0 speed

1. The problem is shown as below. 2.First check the Speed settings, check the speed source is from GPS or vehicle, if it...

How to solve the issue about history tracking data is empty but car can move

There is a strange phenomenon that Car can move but the tracking data is empty. Please find the file with the path...

How to open format disk and search log function at IVMS Client side

1. First, close the IVMS client, open the IVMS Client installation directory, then find the config.ini file. 2. Change t...

How to test the operation Humidity and Temperature of MDVR

Experiment Purpose: It proves that MDVR can work normally under the condition of high temperature and high humidity. Experime...

How to create mosaic videos with MDVRPlayer

There is a requirement that you want to create a mosaic videos from the original video.First, Please ask the Technical Support Engineer for the specia...

How to solve the problem that MDVR failed to upload snapshot to email

There is a strange phenomenon that MDVR failed to upload snapshot to email.Here is the Error message “ Errcode = -11, ( Net_Error ) ”.There are s...

Remove UAC login MDVR Player version can not show Google map

When we install the MDVR Player, we always install it as the default installation directory (Disk C side). When we open MDVR Player wi...

How to solve the problem of Web Client video real-time streaming failure

There is a strange phenomenon that Web Client video real-time streaming failure as below. Please check the Device details wit...

How to solve the problem that Server keep creating lots of files in Mdump

There is a strange phenomenon that the Mdump folder is too huge. After clicking the Mdump folder, you would found that the files keep creating ea...

How to set wifi parameter to support wifi hotspot function

1. Upgrade the firmware to the target version which support wifi hotspot fuction.You can refer to the following FAQ to step this.How to use SD card up...

Wifi Cluster solution settings

Database settings https://www.dropbox.com/sh/a44t2tv3o78jok4/AAA6vG9AeX1yeDamAwcfMiSka?dl=0 The above is the tool to do this s...

How to zoom one area in the video using MDVRPlayer

1. Open the video using MDVRPlayer.You can open by file or by folder. 2. Click the channel and watch the video....

How to add postcode search function to IVMS Client side

1. First, make sure your client is get map from your server side, you can check it as below. 2. Download the new map file fro...