How to solve the gateway failed issue due to log full

2020-05-15  FAQ  583 views  liuyuanming

There is a issue with the 17.11 version and the earlier version:

The Gateway Server can not run due to the log full.

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Kindly check the storage the log used as the follow path.

It is recommended to be less than 50Mb.

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Please follow the steps to clear up the log.

1. System exit the IVMS Server.

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2. End the service in Task Management.

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3. Delete the useless log.

4. Then restart the IVMS Server.

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FAQ DOWNLOAD:

How to solve the gateway failed issue due log full Picture6How to clean up the logs .doc

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