How to solve the problem of Web Client video real-time streaming failure

2020-06-19 FAQ 1889 Ian Inquire Now

There is a strange phenomenon that Web Client video real-time streaming failure as below.

How to solve the problem of Web Client video real-time streaming failure Picture1

Please check the Device details with the admin account as below.

If you select the button “ Use WAN Address (Device) 2 ” when you edit Car info.

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Please make sure WAN 2 address of all these Server correct.

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For example, the WAN2 address of login Server. You should change it from LAN IP Address to the correct WAN IP Address as below.

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After the configuration. You could see the video real-time stream successfully.

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