How to solve the problem that Server keep creating lots of files in Mdump

2020-06-19   FAQ   1055   Ian   Inquire Now

There is a strange phenomenon that the Mdump folder is too huge. 

How to solve the problem that Server keep creating lots of files in Mdump Picture1

After clicking the Mdump folder, you would found that the files keep creating each minute.

How to solve the problem that Server keep creating lots of files in Mdump Picture2

We could see the Error message “ Connect to Redis failed “ from the Log.

 

So please make sure the port 6619 was not conflicted by other services.

 

Kindly use these commands to check the port.

netstat -ano | findstr port

tasklist | findstr

telnet IP 6619

How to solve the problem that Server keep creating lots of files in Mdump Picture3

After checking everything about port 6619.

How to solve the problem that Server keep creating lots of files in Mdump Picture4

Kindly restart the HTML5 Media Server as below.

How to solve the problem that Server keep creating lots of files in Mdump Picture5

After that. The Server wont keep creating lots of files.

Finally, you could delete the useless files in Mdump.

FAQ DOWNLOAD:

How to solve the problem that Server keep creating lots of files in Mdump Picture6How to solve the problem that Server keep creating lots of files in Mdump.doc

Still Have Questions?

If you would like help finding the right information to meet your requirement please leave us a message below, one of our sales representatives will be happy to assist you shortly!

Zach Fan Frank Liu Candy
Sunny
Kuper
David