How to fix the device without GPS position with Web Client

2019-11-29 FAQ 241 views sumeng

The problem occured like following:


How to fix the device without GPS position with Web Client Picture1


1. Check the Websocket server port, use cmd command to check the port is opened or not. The port is 6617.

netstat -ano|findstr 6617

telnet 170.231.229.82 6617


2. Telnet the port, and found that your IVMS Server didn’t make port mapping for this port, so first is to map it. Now it’s working because I change the port of 170.231.229.82 to 127.0.0.1, so it works for the position. When you finish the port mapping, you need change the parameters of the GPSDataSvr.ini file. Change the Ip from 127.0.0.1 to 170.231.229.82. And then save the settings, and go to the IVMS Server Manager and restart the Web API Server.


How to fix the device without GPS position with Web Client Picture2


How to fix the device without GPS position with Web Client Picture3


After restart the Web API Server, log out the Web client account and re-login again, it will work.


How to fix the device without GPS position with Web Client Picture4

FAQ DOWNLOAD

How to fix the device without GPS position with Web Client Picture5How to fix the device without GPS position with Web Client.docx


Still Have Questions?

If you would like help finding the right information to meet your requirement please leave us a message below, one of our sales representatives will be happy to assist you shortly!

Micheal Mariana(Spanish) Zach Fan Vivien Kong Amily Frank Liu Aali Tan