Preview video stream failed via IVMSClient

2019-12-12 FAQ 244 views chenruiguo

Issue phenomenon: Preview video stream failed via IVMSClient as below picture(0kb/s).


Preview video stream failed via IVMSClient  Picture1


Ways to check the issue: 

Step 1: Open the log directly of MediaServer.


Preview video stream failed via IVMSClient  Picture2


Step 2: Read the error from the log. You can see the gateway failed.


Preview video stream failed via IVMSClient  Picture3


Step 3:  We can see the  wrong  gateway address in the ivmsmediasvr-Acceso directo. 

Note : Only the 127.0.0.1 is the correct if your Server is not the Cluster Server. Your can ask for our help to make sure it.


Preview video stream failed via IVMSClient  Picture4


Step 4:  Install the  navicat and login the database via the link:

https://www.icarvisions.com/faq/how-to-check-the-system-anomaly-problem-339.html

  

Step 5:  Search the server_info table.

Change the LAN IP to the correct one.


Preview video stream failed via IVMSClient  Picture5


Step 6: Restart the Server.

FAQ DOWNLOAD

Preview video stream failed via IVMSClient  Picture6Preview video stream failed via IVMSClient .docx


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