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What this FAQ covers: A technical guide to fix the Chinese term for ESC on the IVMS web interface when loading maps. It explains how to locate and mod...
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What this FAQ covers: A technical guide to differentiate IO ports for Passenger Counter and Panic Button functions on MDVR devices. It explains how to...
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What this FAQ covers: A troubleshooting guide to diagnose and resolve GPS invalid issues on MDVR devices. It explains how to check the GPS module LED...
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What this FAQ covers: A step-by-step guide to configure Dash IP Cam for online connectivity via 4G. It explains how to connect to the camera's built-i...
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What this FAQ covers: A step-by-step guide to upgrade the firmware of Dash IP Cam devices. It explains how to prepare a FAT32-formatted SD card, load...
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What this FAQ covers: A step-by-step guide to change the AI-BOX-A alarm speed via an Android APK. It explains how to upgrade the AI-BOX firmware and t...
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What this FAQ covers: A technical guide to upgrade the AI-BOX-A device using a USB serial port. It explains how to connect the device to a PC, enter d...
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What this FAQ covers: A troubleshooting guide to resolve occasional Gateway and Media Server stoppages in IVMS systems. It explains how to identify lo...
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What this FAQ covers: A practical guide to save GPS data files to CSV format in IVMS systems. It explains two methods: exporting directly from the web...
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What this FAQ covers: A step-by-step disassembly guide to remove the enclosure of different MDVR models including JH6, JH0-HD, and JS2-HD. It explains...
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What this FAQ covers: A troubleshooting guide to verify if the Multi Server including Media and Gateway Server is working properly. It explains how to...
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What this FAQ covers: A detailed parameter guide for the Passenger Counter channel settings. It explains the purpose and recommended values for key pa...
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What this FAQ covers: A step-by-step guide to update the parameters of Passenger Counter cameras. It explains how to configure network settings, conne...
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What this FAQ covers: A practical guide to add Multi Media Servers in IVMS systems to resolve slow or failed video previews. It explains how to adjust...
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What this FAQ covers: A step-by-step guide to export passenger counting data from the Passenger Counter device. It explains how to configure network s...
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What this FAQ covers: A step-by-step guide to restore IVMS Client accounts to their default password. It explains how to reset passwords for both seco...
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What this FAQ covers: A technical troubleshooting guide to resolve Gateway Server failure caused by OS Error ID 7000. It explains how to use the Windo...
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What this FAQ covers: A troubleshooting guide to resolve the IVMS Client account overdue error at login. It explains how to use a primary account to a...
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What this FAQ covers: A practical guide to adjust camera parameters directly from the MDVR device. It explains how to use the remote control to access...
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What this FAQ covers: An explanatory guide to understand why SD mirror recording files are smaller than main stream recording files on MDVR devices. I...
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