FAQ_page8,Icarvisions.com

How to check IVMS Client without alarm information upload

1. If you have already set alarm on the MDVR, but the Client can not receive the alarm at the bottom alarm information panel. First need check if...

How to use command search MDVR with unencryption

When need register the device, need check the amount devices of MDVR with unencryption.1. Use Navicat for MySQL software connect to mysql,&n...

Ways to solve the normal problems of JT1

1. Can not power onA. Check if the hard disk lock is closed;B. Check if the power connector is not in good contact;C. Replace the...

Check the validity of Google map API KEY when use MDVR Player

There is the FAQ about how to add Google map API KEY to the MDVRPlayer. https://www.icarvisions.com/faq/google-map-of-mdvrpla...

Common video Converter Introduction

1.BNC male to RCA femaleUsed to connect BNC video signal and RCA video signal...

How to solve the New IVMS Client do not have Platform options

When we use the IVMS Client login the web, we always found our IVMS page do not have platform option, then we can not click it to open the web....

How to fix the Passenger-Counting Camera display splash screen problem

1. First, check the MDVR's display is right or not, change the RCA and TVOUT try again....

Installation instruction about JT1

Before installation.1. Put the SSD and SD card into JT1 to check whether JT1 can read the SSD and SD card normally. If JT1 can not read the SSD or SD...

How to check JI2 JI3's SD card status

1. Inset the SD card, then power on the JI2 JI3, use your mobile phone connect the JI3's WIFI, then open the APP to login, about how to connect th...

How to calculate and test MDVR power consumption

First, different vehicles have different voltage. So the power consumption is different....

How to check channel mode and other settings of JT1S

For the cameras connection, you can refer to this page, you have two IC card, one is for the driver login, and another is for the parameters config, y...

How to check My Map lost issue

Normally, My Map works like this below:...

How to add the channel numbers

There are some situation about adding the channel number.1. How to add the channel number of Monitor for example from 4 to 5. &nbs...

How to solve the USB/SD card can not export the MDVR parameters

When we use USB or SD card to export the MDVR parameters, we always get this error and can not export it out....

How to restore the basic data of mysql

1. First, install the server again, and choose the old server's database backup path, then use it to create a new mysql....

How to solve the issue about MySql running failed

There is a phenomenon that your MySQL Server running failed as below....

How to solve the media server and gateway server automatically stop problem

1. First, check your server version at the server panel and the control panel....

System-info of MDVR is Online but Offline with IVMS Client

There is a strange phenomenon that System-info of MDVR is online but offline with IVMS Client....

How to solve the issue of connecting to database failed

1. There is a phenomenon that connection to the database failed as the below picture....

How to enable SSL of Login and Gateway Server

1. Place the security certificate in the IVMS Sever \ cert folder. (If you do not have this folder, please create it yourself)...