FAQ_page11,Icarvisions.com

How to replace the 4G module on the MDVR

If need replace the 4G module,need disassemble the MDVR, the following is the way to do this operation.1. Need remove the screws on the MDVR, ba...

How to solve Preview video stream and Get the parameters failed

There is a phenomenon that Preview video stream and Get the parameters failed as the below picture....

How to IVMS Client show "server find the file error"

When we want to change the parameters or upgrade the firmware, it will show "server find the file error", then we can not change p...

How to remove the Session ID for customer to integrated the API

1. First, stop the media server and open the IVMS Server installation directorym and find this file....

How to use LAN cable as WIFI to download video

1. Frist, you need to set the MDVR use LAN cable online, you can set the MDVR as below.Set the Device Num....

How to check Synchronize issue of camera audio and video

Sometimes, the Synchronize issue of camera audio and video will happen, so need check the camera, MDVR, and MDVRPlayer.First, please check the or...

How to check the system info status

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How to know the path of GPS data and snapshot of IO input

Plesase:Click the "Open file location"> Open the GPSDataSvr Then you can see the path of GPS data storaged...

Why does Panice Button not appear in the Alarm Information list

Question:Someone connected the emergency button to IO_1 and named it Emergency button. It appears in the interface but does not appear in the Ala...

GPS information changes dramatically and frequently

There is a phenomenon that GPS information changes dramatically and frequently as below....

How to use GpsTransformTool to read the raw GPS Data

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Camera image issue

The problem of the image showing like the following:...

How to solve the ME909S-521 model 3G can not work problem

When we use Me909s-521 model, some customers will get this error when the signal down to 3G, and can not use it online....

Search IP camera failed and can not get image

There are many reasons why the IP camera cannot search the IP and no image. It may be caused by the camera, or it may be a switch, fiber splicing, net...

Common faults of surveillance cameras

1. Infrared hemisphere series machines have poor image illumination, whitening or bright white aperture at night.This phenomenon is caused by improper...

How to solve the blurred image of playback

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How to solve the web report can not show location

1. First, open the IVMS Server installation directory, find this file and replace it....

How to check the Storage Server status

First. You should login the navicat tool of mysql.Kindly surf the link to learn how to login navicat....

How to enable the passenger counter report

There are two ways to enable the passenger counter report.1. You can login the web side with the admin account....

How to solve the grec file can not playback in MDVR Player side

When we want to playbck the grec file, we will found this problem sometimes....