TAGS: "Technical Support FAQ"
Find practical Mobile DVR and MDVR support for setup, configuration, firmware updates, video problems, network issues, password recovery, and common troubleshooting questions.
Below is the information associated with the tag "Technical Support FAQ"
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How to fix the Andorid APK Google Map problem
Category: FAQ
1. Open the file, unzip the google-mobile.rar, then copy it to the installation directory, such as: D:\Program Files (x86)\IVMS Server\tomcat\webapps\gpsweb\client\Map...
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How to add Google Map API for Intelligent Vehicle Monitoring System Server
Category: FAQ
This FAQ explains how to add Google Map API for Intelligent Vehicle Monitoring System Server. It covers creating and enabling Google Maps JavaScript API, generating API keys, modifying map.html file to replace API key, and restarting IVMS server to complete configuration.
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How to use USB TO SATA cable to read the HDD of MDVR
Category: FAQ
This FAQ explains how to use USB to SATA cable to read MDVR HDD. It covers connecting HDD to computer, installing Ext2Fsd driver, configuring file system driver via Ext2 Volume Manager, and accessing EXT3 partition video files on Windows.
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What's differences between a mobile DVR and a regular DVR?
Category: FAQ
This FAQ explains differences between mobile DVR and regular DVR, covering anti-vibration features, built-in GPS, multi-input I/O interface, and flexible wireless data transmission for vehicle scenarios.
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How to get Mobile DVR Wifi online
Category: FAQ
This FAQ explains how to get mobile DVR WiFi online. It covers configuring WiFi connection settings, setting device ID and IVMS server information, and verifying successful connection to the server via system status.
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How to upgrade the MDVR's logo by USB/SD card
Category: FAQ
This FAQ explains how to upgrade MDVR logo via USB or SD card. It covers preparing logo image with specified format and size, placing files into storage device, and performing upgrade operation through MDVR setup menu.
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How to use SD card upgrade MDVR for JS2-HD series
Category: FAQ
This FAQ explains how to use SD card to upgrade JS2-HD series MDVR. It covers powering off device, copying .crc file to SD card, automatic firmware update on startup, and verifying version after reboot.
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How to use 3G/4G online for mobile DVR
Category: FAQ
This FAQ explains how to use 3G/4G online for mobile DVR. It covers logging into IVMS server, configuring basic vehicle and network settings, setting cellular parameters, and verifying successful 4G connection via system info.
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MDVR firmware upgrade using USB
Category: FAQ
This FAQ explains how to upgrade MDVR firmware using USB. It covers powering off device, copying .crc file to FAT32 USB drive, automatic firmware update on startup, and device reboot after completion.
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How to add IP camera to MDVR
Category: FAQ
This FAQ explains how to add IP camera to MDVR, covering IP address matching, network configuration, IPC menu setup, searching and connecting cameras, and methods to modify IPC settings or find IP addresses.
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How to upgrade firmware of mobile DVR
Category: FAQ
This FAQ explains mobile DVR firmware upgrade, covering definition of firmware, necessary update scenarios, and two upgrade methods: local via SD card/USB drive, and remote via IVMS client software.
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What’s the Ethernet port on ICARVISONS MDVR’s used for
Category: FAQ
This FAQ explains the usage of Ethernet port on ICARVISIONS MDVR, including supporting IP camera input with POE 12V power supply and connecting to local area network for remote management.
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How much storage capacity is enough for a MDVR
Category: FAQ
This FAQ explains factors to determine sufficient MDVR storage capacity, including maximum supported storage, number of connected cameras, video resolution, recording quality, and other elements like audio recording and schedule, with reference tables for storage calculation.
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How much data does a mobile DVR use
Category: FAQ
This FAQ explains mobile DVR data usage in two scenarios: live video consumes variable data depending on usage, while GPS-only mode uses only 30MB per month, helping users manage data costs effectively.
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What's mobile DVR ?
Category: FAQ
This FAQ introduces mobile DVR, a vehicle-specific digital video recorder, highlighting its rugged design, core modules like G-sensor, GPS, 3G/4G and WiFi, and features such as expandability, SD card mirror recording, and real-time fleet monitoring via IVMS platform.

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