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What this FAQ covers: A troubleshooting guide to fix IVMS Client map 404 errors. It explains how to restart the Web Server via server panel (uninstall...
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What this FAQ covers: A troubleshooting guide to fix device GPS position issues in Web Client. It explains how to check WebSocket port status, configu...
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What this FAQ covers: A guide to fix blurred color issues on IVMS Client channels. It explains the problem stems from high graphics chip load (due to...
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What this FAQ covers: A guide to distinguishing 960H and 960P cameras for MDVR systems. It explains 960H uses 960H channel mode (supports Di cameras),...
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What this FAQ covers: A guide to testing SSD heater function in NVR systems. It explains the test process (checking SSD temperature, status and record...
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What this FAQ covers: A guide to loading maps via Mapinfo for IVMS systems. It explains how to download and install the Mapinfo plugin, then configure...
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What this FAQ covers: A guide to setting up a passenger counter system for buses with three doors. It explains cable connections between main/sub coun...
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What this FAQ covers: A guide to connecting power cables for vehicle-mounted MDVR devices. It explains the 6-pin cable wiring (red/black to battery te...
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What this FAQ covers: A guide to disassembling and replacing the button cell in MDVR devices. It explains step-by-step how to remove panels, access th...
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What this FAQ covers: A guide to fixing video preview failures in browser for MDVR systems. It explains the recommended VLC version (2.2.4), IE 11 bro...
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What this FAQ covers: A guide to upgrading the firmware of BodyCam devices. It explains how to use the SP Flash Tool, including unzipping tools and fi...
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What this FAQ covers: A guide to migrating IVMS Server GPS data to a new storage path. It explains how to modify the GPSDataSvr.ini configuration file...
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What this FAQ covers: A guide to setting up mobile network video auto-upload with the new version IVMS Server. It explains how to modify the AppConfig...
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What this FAQ covers: A guide to setting up GEO Fence alarms on the new IVMS Client. It explains how to draw a GEO Fence (rectangle, polygon, or circl...
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What this FAQ covers: A guide to checking MDVR parameters via Google Chrome. It explains how to connect MDVR to WiFi, obtain its assigned IP address,...
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What this FAQ covers: A guide to fixing Missing Files errors in MDVRPlayer. It explains that the issue is resolved by replacing DLL files in the MDVRP...
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This FAQ explains why MNVR stops recording when HDD temperature drops below -5°C, and notes the root cause is the operating temperature limit of the S...
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This FAQ explains how to check USB voltage value when it does not reach 5V, and guides users to use a multimeter to directly test the interface, and a...
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This FAQ explains how to fix GPS track with 0 speed issue by using IVMSTrackReader.exe. It guides users to stop the IVMSTrackReader service, replace t...
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This FAQ explains how to solve login server failed issues for ICARVIEW, IVMS Client and WEB login. It guides users to check account, password, server...
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