FAQ
Getting started with ICARVISIONS’s FAQ and our warranty information.
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How to solved the web show undefined problem
When we want to change the device parameters, we always get undefined error and can not save it....
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How to close the Web Server(IIS)
Sometimes when get a new Server PC, when you want to access to the local web, it will pop up this page like the following:...
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Password of MDVRPlayer
How to get the password of MDVRPlayer.regedit>SOFTWARE>GLAYER...
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How to check if the file length is accurate
First, Choose the file you want,Second, Select the Start time & End Time of downloading....
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How to test SDK about Plate recognition and person counter
First. Ask Our technical support engineer for th SDK....
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How to change the title show in web UI
When customer install their own IVMS Server, they always want to change the Web UI title to themselves'....
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How to flip and mirror the camera image in MDVR side
1. First, you need to check your firmware version support this function or not, if you do not have this option, please upgrade the newest firmware. If...
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How to use API get video from media server
Find the Media Server Web Video SDK, then check it.1. Call verification code interface.http://140.46.13.43:6680/code/verificationCode.do(668...
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Preview video stream failed via IVMSClient
Issue phenomenon: Preview video stream failed via IVMSClient as below picture(0kb/s)....
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How to test SDK about Face recognition
About testing SDK about Face recognition:First. Update face recognition image. ...
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How to solve the IVMS Client uninstall failed problem
When we use IVMSClient_WIN_8.18.8.21_20180821-STD.exe, there is an error that effects some users when a previous version of IVMS client software is up...
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How to add the Alarm Config role for the IVMS Client
When you login the account and find that when go to config the alarm, there is no operation, such as the following picture....
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How to check the fps of the video
1. For the fps of the video, you can config it on the MDVR's settings....
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RJ45 definition
For our MDVR, it have a RJ45 port, many customer want to know the RJ45 definition, then he can use it to connect the IPC or do others. For this,...
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Setting CBR in NVR is Invalid
We did two experiments to test CBR IPC with and without IR function. 30 minutes each video.Without IR functionDay: 237MB, Night: 192MB....
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How to connect the IO cable to the Door Sensor
1. Generally, the Door Sensor(Door Magnet) is used to control the status of the door, open and close.This one is door magnet, you can find it in the m...
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How to solve IVMS Client Map show 404 error
When we use the IVMS client, we always get 404 error in IVMS client, this make us can not see the map....
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How to fix the device without GPS position with Web Client
The problem occured like following:...
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How to fix the channels with blurred colors
The problem occured like this picture:...
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How to distinguish 960H camera from 960P camera
For our MDVR, it can connect 960H camera and AHD 960P camera, sometimes customer will get error when they connect the camera, then they told us...

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