TAGS: "IVMS and Fleet Management FAQ"

What this FAQ covers: A troubleshooting guide to resolve WiFi automatic download failures on MDVR systems. It explains how to verify WiFi connectivity, match SSID and download ID configurations between MDVR and server, and adjust network settings to ensure successful automatic downloads.

What this FAQ covers: A troubleshooting guide to resolve abnormal GPS track issues on IVMS systems, including trajectories crossing oceans, shifting on roads, and not aligning with roads. It explains how to enable GPS fix, adjust upload intervals, and verify data to restore accurate track display.

What this FAQ covers: A practical guide to using the pull box search function on IVMS Client. It explains how to draw a search area on the map and filter by time and device to locate vehicles that were present in the selected area during a specific period.

What this FAQ covers: A practical guide to clearing user_log data in IVMS Server using Navicat for MySQL. It explains how to connect to the database, verify log data volume, and execute SQL commands to truncate the user_log table, improving server performance during upgrades.

What this FAQ covers: A step-by-step guide to setting up Google Maps in MDVRPlayer, including how to obtain a Google Maps API key from the Google Cloud Platform and configure it in both MDVRPlayer and IVMS Server to enable map display functionality.

What this FAQ covers: A troubleshooting guide to resolve the undefined error when modifying device parameters on the IVMS web interface. It explains how to fix the issue by filling in a unique SIM card number to ensure successful parameter saving.

What this FAQ covers: A practical guide to closing the IIS Web Server on a Windows Server PC. It explains how to use Server Manager to remove the Web Server role, preventing the default IIS page from appearing when accessing the local web.

What this FAQ covers: A guide to customizing the title displayed in IVMS Server web UI. It explains how to modify the title text in configuration files, then restart the web server to apply the personalized title.

What this FAQ covers: A troubleshooting guide for video stream preview failures in IVMSClient. It explains how to check media server logs, identify gateway errors, correct LAN IP in database settings, and restart the server to resolve the issue.

What this FAQ covers: A troubleshooting guide to fix IVMS Client uninstall failures. It explains how to close running processes, delete installation files, reattempt uninstallation, and then install the new version successfully.

What this FAQ covers: A guide to adding alarm configuration roles for IVMS Client. It explains how to access the database via Navicat, locate the user_role table, and manually add the alarm config role code (661) to enable the function.

What this FAQ covers: A troubleshooting guide to fix IVMS Client map 404 errors. It explains how to restart the Web Server via server panel (uninstall then reinstall the service) and reboot IVMS Client to restore map functionality.

What this FAQ covers: A troubleshooting guide to fix device GPS position issues in Web Client. It explains how to check WebSocket port status, configure port mapping, adjust IP in GPS data files, and restart Web API Server to restore GPS position display.

What this FAQ covers: A guide to fix blurred color issues on IVMS Client channels. It explains the problem stems from high graphics chip load (due to SDL mode and low chip version), and the solution is to disable SDL option in video settings then restart the client.

What this FAQ covers: A guide to loading maps via Mapinfo for IVMS systems. It explains how to download and install the Mapinfo plugin, then configure map type in IVMS Client to load maps (with .gst format requirement).

What this FAQ covers: A guide to migrating IVMS Server GPS data to a new storage path. It explains how to modify the GPSDataSvr.ini configuration file, copy existing GPS data to the new folder, and restart the server to ensure data is accessible in IVMS Client.

What this FAQ covers: A guide to setting up mobile network video auto-upload with the new version IVMS Server. It explains how to modify the AppConfig.ini file to enable mobile network support, configure download sites and device binding, set up download plans, and restart the WiFi download server to complete the setup.

What this FAQ covers: A guide to setting up GEO Fence alarms on the new IVMS Client. It explains how to draw a GEO Fence (rectangle, polygon, or circle) on the map, save it with a name and type, then configure the alarm rules via the web platform, including in/out fence and speed alarms, and view alarm reports.

This FAQ explains how to fix GPS track with 0 speed issue by using IVMSTrackReader.exe. It guides users to stop the IVMSTrackReader service, replace the old executable file with a new one, and restart the service to resolve the problem.

This FAQ explains how to solve login server failed issues for ICARVIEW, IVMS Client and WEB login. It guides users to check account, password, server IP and correct port settings, including web port and client port, to ensure successful login.