TAGS: "IVMS and Fleet Management FAQ"

What this FAQ covers: A practical guide to locate the storage paths of GPS data and IO input snapshots in the IVMS Server system. It explains how to find these paths through configuration files and directory structures, enabling users to access and manage location data and event snapshots.

What this FAQ covers: A troubleshooting guide to resolve frequent and dramatic GPS information changes in IVMS systems. It explains how to identify conflicts caused by multiple MDVR devices using the same Device ID, and how to correct this issue to ensure stable GPS data display.

What this FAQ covers: A practical guide to use the GpsTransformTool for reading raw GPS data from IVMS systems. It explains how to locate the GPS data files and use the tool to access and view detailed GPS information that is otherwise only analyzable by the IVMS Server.

What this FAQ covers: A troubleshooting guide to resolve blurred playback images in IVMS Client. It explains how to adjust a specific configuration parameter to optimize video decoding, resulting in clear and smooth playback of recorded footage.

What this FAQ covers: A troubleshooting guide to resolve the issue where IVMS Server web reports fail to display location data. It explains how to replace key configuration files and add a Google API key to enable geolocation functionality in web reports.

What this FAQ covers: A technical guide to check the status of IVMS Storage Server using MySQL queries. It explains how to access the database and run commands to verify recording plans, device counts, and snapshot plans, ensuring the storage server operates normally.

1. First, open the IVMS Server installation directory, and find this folder....

What this FAQ covers: A step-by-step guide to customize icons and GUI images on the IVMS Server web interface. It explains how to replace image files, modify configuration settings, and update text to brand the web interface according to user preferences.

What this FAQ covers: A practical guide to backup and migrate IVMS Server basic data to another server using Navicat for MySQL. It explains how to export key database tables and import them into a new server, ensuring seamless data transfer and continuity of service.

What this FAQ covers: A step-by-step guide to retrieve a forgotten IVMSClient password. It explains how to access the MySQL database with Navicat, extract the encrypted password, and decrypt it using an online tool to regain access to the client.

What this FAQ covers: A troubleshooting guide to resolve GPS drift issues in MDVR systems, where the displayed location on the map differs from the actual position. It explains how to check firmware versions and verify IVMS Client and Server compatibility to identify and fix the root cause.

What this FAQ covers: A step-by-step configuration guide to enable passenger counter functionality on IVMS Server and Client. It explains how to install required DLL files, modify configuration settings, and restart services to activate passenger counting and reporting features.

What this FAQ covers: A troubleshooting guide to resolve the "0xc000007b" error that causes HTML5 Media Server to fail to start. It explains how to install required Visual C++ runtime components to fix the compatibility issue and restore normal server operation.

What this FAQ covers: A step-by-step troubleshooting guide to resolve repeated Media Server restarts in IVMS systems. It explains how to download and apply an update package to replace core files, ensuring stable and continuous server operation.

What this FAQ covers: A troubleshooting guide to resolve the issue where a vehicle appears stationary in the ICARVIEW mobile app, even though it is moving and showing speed updates in IVMSClient. It explains how to test the position data interface and update the mobile app to restore real-time movement tracking.

What this FAQ covers: A troubleshooting guide to resolve duplicate device ID errors on older IVMS servers. It explains how to use Navicat for MySQL to access the database, identify conflicting entries, and clean up orphaned data to restore the ability to add new devices and users.

What this FAQ covers: A troubleshooting guide to resolve the map "not safe" error on IVMS Client after enabling SSL certificates on the server. It explains how to verify domain name login, configure HTTPS settings, and update map file references to ensure secure and proper map display.

What this FAQ covers: A troubleshooting guide to resolve blank map issues on IVMSClient, where all map providers including Google, Baidu, and OpenStreetMap fail to load. It explains how to verify browser compatibility, check client logs, and add map URLs to trusted sites to restore map display.

What this FAQ covers: A troubleshooting guide to resolve the "Add Vehicles cannot exceed the registered vehicles" error when adding MDVR devices via the IVMS web interface. It explains how to check current license limits, obtain additional licenses, and update the license configuration to allow more devices to be added.

What this FAQ covers: A comprehensive troubleshooting guide to resolve issues where a virtual server is set up but cannot be accessed from the Internet. It explains how to verify access methods, check server and router configurations, and address network restrictions to restore remote connectivity.