TAGS: "IVMS and Fleet Management FAQ"
Find answers about IVMS and fleet management, including GPS tracking, remote video monitoring, vehicle management, fleet surveillance, server connections, and system features.
Below is the information associated with the tag "IVMS and Fleet Management FAQ"
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How to Fix Disk Space of PC is Full Because of Mdump
Category: FAQ
This FAQ shows how to fix PC disk space full issues caused by Mdump files when IVMS Server Data Server stops abnormally. It covers stopping the Data Server, deleting Mdump files and restarting the service to recover disk space and restore normal operation.
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Remove the error prompt about 'JavaScript API not support your browser'
Category: FAQ
This FAQ provides solutions to remove the JavaScript API not support your browser error prompt on IVMS Client map side. It covers handling both old and new IVMS Client versions, including installing standard versions, replacing related files and configuring Google Map API key.
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How to change the GPS update time in IVMS client side
Category: FAQ
This FAQ explains how to change the GPS update time in IVMS client side. It guides users to right click the online device, select GPS Reports Interval to set the reporting interval, and check the GPS track to verify the new update time.
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How to Fix the Web Client can not Support more than 6 Channels
Category: FAQ
This FAQ explains how to fix the web client not supporting more than 6 channels issue. It states the reason is the browser concurrency limit, and guides users to add port mapping for ports 16604-16609 on the router to support more video requests.
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How to set overtime Parking Alarm
Category: FAQ
This FAQ explains how to set overtime parking alarm on MDVR and IVMS systems. It guides users to set the timeout parking time on MDVR, check device online status in PC client, and trigger the alarm by turning off ACC to verify the function.
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How to solved IVMS Client remote download failed problem
Category: FAQ
This FAQ explains how to solve IVMS Client remote download failed problem. It states the main reason is account download limit, and guides users to change the max download traffic setting to 0 or None in client and company management, then restart the client.
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Search GPS Track Failed via IVMS Client
Category: FAQ
This FAQ explains how to fix GPS track search failed issue in IVMS Client V7. It guides users to edit the NewClientWpf config file, change the value of AlwaysUseMongoDbForTrackSearch from 1 to 0, and restart the client to restore successful GPS track search.
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How to solve the IVMS Client incomplete display problem
Category: FAQ
This FAQ explains how to solve IVMS Client incomplete display problem on high resolution computers. It guides users to edit the config.ini.bak file, change IS_SHOW_WIDTH_SET from 0 to 1, adjust the width value in system settings, and restart the client to fix the display issue.
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Search GPS Track Failed via ICARVIEW
Category: FAQ
This FAQ explains how to fix GPS Track failed issue via ICARVIEW, which shows two phenomena including constant loading or empty track. It guides users to edit GPSData.ini with Notepad and delete the specified sentence to restore successful GPS track search.
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Data-Transfer
Category: FAQ
This FAQ introduces the complete process of IVMS data transfer configuration. It covers ini file setup, IVMSDataPublisher service installation and uninstallation, and simulating client server to realize data reporting to IVMS server.
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How to set the Android APK get map from server side
Category: FAQ
This FAQ explains how to set Android APK to get map from server side. It guides users to copy google-mobile folder to server directory, add Google map API key in related html files, then restart server and test with new app version.
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IVMSServer Mysql enable remote access
Category: FAQ
This FAQ shows how to enable MySQL remote access for IVMSServer. It covers modifying myini file settings, configuring database user permissions via Navicat, setting Windows firewall rules and adjusting database ini file to realize remote database access.
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How to get the debug log from new IVMS Client
Category: FAQ
This FAQ explains how to get debug log from new IVMS Client. It covers adding parameters to config ini file for older versions and directly searching logs in the interface for IVMS Client V7 to obtain MDVR and MNVR debug information.
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How to check the System anomaly problem
Category: FAQ
This FAQ explains how to check system anomaly problem when adding device or user in IVMS. It guides users to use Navicat for MySQL to check data consistency in related tables, adjust mismatched IDs or delete invalid records, then restart IVMS Server to resolve the issue.
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How to restore the default password of the database
Category: FAQ
This FAQ explains how to restore the default password of the IVMS Server database. It guides users to use Navicat for MySQL to connect to the database, modify the password value in the sys_user table to the default admin password, and then verify the login through the web interface.
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How to Solve the GPS Track Drift Issue
Category: FAQ
This FAQ explains how to solve the GPS Track Drift issue in IVMS system. It guides users to replace three specific files in the bin folder of IVMS Server to fix abnormal GPS track display and restore accurate positioning.
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How to Set Snapshot Plan on the IVMS Server
Category: FAQ
This FAQ explains how to set snapshot plan on the IVMS Server. It covers associating devices with storage server via admin account, creating snapshot plans in user account, and checking storage paths to ensure the snapshot function works properly.
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How to fix write Mdump log frequently problem
Category: FAQ
This FAQ explains how to fix the frequent Mdump log writing problem on IVMS Server. It guides users to stop services, clear existing Mdump files, back up and replace specific executable files, then restart the server to resolve the issue.
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How to change the GPS data storage directory
Category: FAQ
This FAQ shows how to change the GPS data storage directory on IVMS Server. It covers editing the GPSDataSv.ini file to reset the storage path, copying existing GPS data to the new directory, and restarting the server to ensure data accessibility on IVMS Client.
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How to set the ADAS/DSM Attachment retention days
Category: FAQ
This FAQ explains how to set the ADAS/DSM attachment retention days on IVMS Server. It guides users to edit the database.ini file to configure retention parameters, set history backup settings, and restart the server to automatically manage old data storage.

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