TAGS: "IVMS and Fleet Management FAQ"

What this FAQ covers: A step-by-step guide to enable the power off and fuel off functions for MDVR devices in IVMS systems. It explains how to complete a safety agreement, configure device parameters through the web interface, and use the IVMS Client to trigger these critical vehicle control functions with password verification.

What this FAQ covers: A guide to run MulMDVR and conduct pressure tests on IVMS servers. It explains how to resolve missing dependency issues, configure device IDs and server parameters, and simulate multiple MDVR connections to verify server stability under high load.

What this FAQ covers: A guide to generate grec video files from the IVMS Client side. It explains how to download recorded video as grec files by adjusting time ranges, and how to record live video directly to local storage as grec files, with steps to playback using the MDVR Player software.

What this FAQ covers: A troubleshooting guide to enable the Track option for secondary accounts in IVMS Client. It explains how to adjust database settings to activate track functionality and modify role permissions through the web interface, ensuring all accounts can access the track playback feature.

What this FAQ covers: A step-by-step guide to search video records via GPS track in the New IVMS Client. It explains how to locate device GPS tracks, select specific track points, and directly retrieve corresponding video recordings for efficient incident investigation and vehicle monitoring.

What this FAQ covers: A step-by-step guide to create and manage device groups in the IVMS web interface. It explains how to create new groups, assign devices to specific groups, and organize multiple device groups for streamlined vehicle management and monitoring.

What this FAQ covers: A technical guide to fix the Chinese term for ESC on the IVMS web interface when loading maps. It explains how to locate and modify the JavaScript file responsible for the map dialog, replacing the Chinese term with ESC to ensure consistent UI language across the system.

What this FAQ covers: A troubleshooting guide to resolve occasional Gateway and Media Server stoppages in IVMS systems. It explains how to identify log redundancy as the root cause, delete outdated log files, and restart the IVMS Server to restore stable operation of the services.

What this FAQ covers: A practical guide to save GPS data files to CSV format in IVMS systems. It explains two methods: exporting directly from the web client, and converting .dat GPS files to CSV using the ExportGpsInfo tool, enabling easy data analysis and sharing.

What this FAQ covers: A troubleshooting guide to verify if the Multi Server including Media and Gateway Server is working properly. It explains how to analyze server log files for activity records and check for port conflicts to confirm stable operation of the Multi Server.

What this FAQ covers: A practical guide to add Multi Media Servers in IVMS systems to resolve slow or failed video previews. It explains how to adjust server settings, configure router ports, and register additional media servers to distribute load and improve video streaming stability.

What this FAQ covers: A step-by-step guide to restore IVMS Client accounts to their default password. It explains how to reset passwords for both secondary and primary accounts via the web interface, ensuring users can regain access to the system quickly.

What this FAQ covers: A technical troubleshooting guide to resolve Gateway Server failure caused by OS Error ID 7000. It explains how to use the Windows Registry Editor to modify the CldFlt parameter, which fixes the service startup issue and restores stable operation of the Gateway Server.

What this FAQ covers: A troubleshooting guide to resolve the IVMS Client account overdue error at login. It explains how to use a primary account to access the web interface, extend the validity period of the expired account, and restore normal login functionality.

What this FAQ covers: A step-by-step guide to assign different permissions to various accounts in the Vehicle Management System. It explains how to create primary accounts, define roles with specific access rights, and link these roles to individual users to ensure granular access control.

What this FAQ covers: A troubleshooting guide to resolve the IVMS Client not opening issue after installation. It explains how to enable hidden files, locate and delete the cmsv6 cache folder, and restart the client to restore normal operation.

What this FAQ covers: A step-by-step guide to enable Geo-Fence, Route, and Point of Interest options in IVMS Client. It explains how to use role management to adjust account permissions, ensuring these map-related features become accessible in the client interface.

What this FAQ covers: A troubleshooting guide to resolve issues where IVMS Client fails to preview video streams and retrieve device parameters. It explains how to analyze server logs, identify incorrect WAN IP configurations, and correct network settings to restore normal functionality.

What this FAQ covers: A troubleshooting guide to resolve the "server find the file error" in IVMS Client, which occurs during parameter changes or firmware upgrades. It explains how to clear excess configuration and upgrade files from the server directory to free up storage space and restore normal functionality.

What this FAQ covers: A technical guide to remove Session ID verification for API integration with IVMS Server. It explains how to modify the server configuration file to disable session checks, allowing seamless API access for third-party integration.