TAGS: "IVMS and Fleet Management FAQ"

What this FAQ covers: A guide to configure IVMS Client to pop up alarm video when an MDVR alarm is triggered. It explains how to set up G-sensor or other alarms on the MDVR, configure alarm linkage in the IVMS Client, and ensure the corresponding video channel automatically displays when an alarm event occurs.

What this FAQ covers: A troubleshooting guide to resolve the "can not find mfc100.dll" error in IVMS Server. It explains how to locate the missing DLL file, install both 32-bit and 64-bit versions to the correct system directories, and register the file using the regsvr32 command to restore server functionality.

What this FAQ covers: A guide to export MDVR configuration parameters from the IVMS Client. It explains how to use the log search function to locate the parameters.conf file, download it to a local device, and prepare it for importing to other MDVR units.

What this FAQ covers: A troubleshooting guide to resolve high CPU usage in IVMS Storage Server. It explains how to identify the root cause (an FTP task loop) and fix it by updating the libFtpSvr.dll and related library files in the IVMS Server bin64 directory.

What this FAQ covers: A guide to set up cyclic playback of real-time video streams from multiple channels in IVMS Client. It explains how to create a polling group, configure the cycle duration, add desired channels, and start the polling to enable automatic rotation between live feeds.

What this FAQ covers: A troubleshooting guide to resolve missing alarm information upload to IVMS Client. It explains how to check MDVR signal quality, alarm filter settings, server-side alarm reports, and restart the IVMS Server to ensure alarms are properly received and displayed.

What this FAQ covers: A troubleshooting guide to check the validity of a Google Map API Key in MDVR Player when the map appears blank. It explains how to extract the map path from the libmap log, verify it in Google Chrome, and confirm if the API Key is working properly.

What this FAQ covers: A troubleshooting guide to resolve missing Platform options in the New IVMS Client. It explains how to check account permissions via the web interface, modify role settings to enable platform access, and restart the client to restore the Platform option.

What this FAQ covers: A troubleshooting guide to resolve the My Map loss issue in IVMS Client. It explains how to check database role permissions (code 611) and re-register the software with a license key to restore map display functionality.

What this FAQ covers: A technical guide to restore basic MySQL data for IVMS Server. It explains how to use database backup files, configure the restore process through the database maintenance interface, and verify the data recovery by restarting services and checking the web console.

What this FAQ covers: A troubleshooting guide to resolve MySQL Server running failures in IVMS environments. It explains how to run the service in debug mode, verify configuration file paths, check error logs, and re-save the my.ini file in ANSI encoding to fix startup issues.

What this FAQ covers: A troubleshooting guide to resolve automatic stopping of Media Server and Gateway Server in IVMS environments. It explains how to check server versions, update core program files, and run the DBCheck tool to ensure stable service operation.

What this FAQ covers: A troubleshooting guide to resolve the issue where MDVR shows online in system info but appears offline in IVMS Client. It explains how to disable the Use SIM as Dev-ID option in vehicle settings to ensure device ID consistency between MDVR and IVMS Client.

What this FAQ covers: A troubleshooting guide to resolve database connection failures in IVMS Server. It explains how to run the DBCheck tool, restore the database through maintenance functions, and reconfigure the server to restore normal connectivity.

What this FAQ covers: A technical guide to enable SSL encryption for IVMS Login Server and Gateway Server. It explains how to install security certificates, modify configuration files, adjust web settings, and restart the server to ensure secure MDVR connections.

What this FAQ covers: A complete guide to configure automatic WiFi download settings for MDVR devices. It explains how to set up device numbers, network parameters, and WiFi connections, enabling MDVR to automatically switch to WiFi and upload video data to the server when in range of a designated download site.

What this FAQ covers: A troubleshooting guide to resolve WiFi download task failures in MDVR systems. It explains how to verify device online status, check WiFi SSID consistency, ensure sufficient storage space, adjust download retry parameters, and inspect router settings to restore stable downloads.

What this FAQ covers: A step-by-step guide to upgrade the Tomcat server version for IVMS systems. It explains how to back up the original installation, replace core files, migrate the gpsweb folder, and preserve port configurations to ensure a smooth transition to the latest Tomcat version.

What this FAQ covers: A technical guide to convert certificate formats for IVMS SSL configurations. It explains how to use keytool to convert .pfx to .jks files, and use OpenSSL to convert .pfx to .pem format with combined RSA keys, enabling secure SSL connections in server environments.

What this FAQ covers: A comprehensive guide to configure SSL and HTTPS protocols for IVMS systems. It explains how to prepare certificates, modify Tomcat and server configuration files, and update database settings to enable secure encrypted connections for the web interface, media server, and websocket services.